Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


Support Request: How to custom natural black keyboard?


Hi guys,
Currently we are using SiteKiosk 9 to view our website in our store. We are using Natural Black keyboard but we want to remove all button in the red area?
Could you please help us?

Answer: (1)

Re: How to custom natural black keyboard? 10/1/2020 9:28 AM

In that case you may check one of the other black keyboards available at “-->On-Screen Keyboard” in the SiteKiosk configuration (e.g. "TouchBrowser", "Simple English Black", "Windows 8 Touchscreen" or "International Black".

Otherwise you need to customize the "Natural Black" keyboard that is stored at “…\SiteKiosk\Skins\Provisio\natural_black”.
Further information about customizing the On-Screen keyboards you will find in the SiteKiosk Help:

Please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).

- General Information about customizing SiteKiosk:
- SiteKiosk help:
- SiteKiosk Object model help for IE based skins:
- The SiteKiosk Object model help for Chrome Browser Skin can be requested via e-mail at support-europe(at)

Further hints and suggestions can be found in our developer blog at

If you need further assistance in creating individual coding solutions you can contact us via e-mail that we may find a solution against payment for your needs.
In case you are interested in a solution against payment please write a detailed description to support-europe(at) that we can check the technical feasibility and the amount of work to make a quotation.
The adjustment fees are depending on the complexity of the changes and in general it costs 120 Euro per hour.

Michael Olbrich