Ticket ID: 21683
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Creation Date: 5/26/2015 11:27 PM
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Product: SiteRemote
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Attachment: -
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TicketType: Support Request
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Version: 5.1.2189
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Language: English
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Views: 38225
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Last Modification Date: 6/30/2015 4:06 PM
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Platform:
Windows
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Level: Closed
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: On every start
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Support Request: Business.siteremote.net Upload Slow
Reproduction
Tried at least 3 times with same results. Upload fails to progress.
I'm reporting unacceptable bandwidth performance of our business,siteremote.net server for the following:
1) digital signage uploads. Upload stops to report progress at 10Mb-12Mb consistently. Tried 3 different times. (see attached file).
2) VNC remote support connections. (already reported to Calvin and working on some things but no luck with establishing a "direct connection"
3) possibly other slow areas.
Please contact me regarding item 1 first on this ticket.
Regards,
Mark.