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Ticket ID: 22306
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Creation Date: 1/20/2016 8:25 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.1.3345
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Language: English
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Views: 34701
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Last Modification Date: 2/18/2016 10:43 PM
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Platform:
Windows
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Level: Closed
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IE: 11.9600 |
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Bug Status: Not Fixed
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User account: Own Account
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Bug Frequency: On every start
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Support Request: Unable to Open Application on SiteKiosk Start Screen after Updating
Reproduction
When SiteKiosk launches I can see my application icons I made on the start screen, but nothing happens when I try to open Word, Excel or Powerpoint.
I updated SiteKiosk to 9.1 build 3345 and now I am no longer able to launch Microsoft Office applications like Word, PowerPoint or Excel on the start screen in SiteKiosk. When I click the application icon, nothing happens. I have deleted the icon and recreated it, but still experience the same problem. I am using the Windows 8 UI start screen.
