Ticket ID: 22349 Creation Date: 2/6/2016 12:00 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.1.1 Language: English
Views: 34101 Last Modification Date: 3/7/2016 5:25 PM Platform: Windows
Level: Closed IE: 11.1
Bug Status: Not Fixed User account: Own Account Bug Frequency: On every start

Support Request: Java not displaying correctly

Reproduction

Can only reproduce by me since I'm accessing a secure site. Credentials cannot be given out.

Description

When in site kiosk a webpage that uses java is not working properly. See attached screenshots. The site works fine when I'm not running site kiosk.

Answer: (1)
Re: Java not displaying correctly 2/8/2016 4:43 PM
The site may not be functioning as expected because the coding is not compatible with the IE webbrowser control:

The SiteKiosk browser is based on the Microsoft web browser control. This is not the Internet Explorer but uses the core browser features of the Internet Explorer that’s installed on your machine. The SiteKiosk Browser uses the same platform "The Microsoft Web Browse control" as other third party applications which have their own proprietary browser but wish to use the core features of the Internet Explorer that is installed on the computer:
http://msdn.microsoft.com/en-us/library/aa752040%28v=vs.85%29.aspx


So the options available are as follows:
1. Adjusting the code on the web page so that it works in IE Webbrowser Control (providing you or your developers have access to this)
2 Using Chromium based Skin without Java Support.


I recommending using the Chrome Browser template.. which is uses Chromium framework which is the same thing that Google Chrome is built from. To create Chrome from Chromium, Google takes the source code and adds a number of things like an auto update system, an integrated Flash player, etc and packages it under the name Chrome as an executable.
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