Ticket ID: 20776
|
Erstellungsdatum: 29.07.2014 14:20
|
Produkt: SiteKiosk Classic Windows
|
Anhang: -
|
Tickettyp: Support Anfrage
|
Version: 8.8.1686
|
Sprache: Englisch
|
Aufrufe: 38202
|
Letzte Änderung: 26.08.2014 14:36
|
Plattform:
Windows Server
|
|
Level: Geschlossen
|
IE: 10.0 |
|
Bug Status: Nicht gefixed
|
Benutzerkonto: Eigener Account
|
Häufigkeit: Bei jedem Start
|
|
Support Anfrage: Screen goes on white after reactivation out off screensaver
Reproduktion
Start Sitekiosk, enter some actions, stop input, wait till screensaver comes on, try restarting Sitekiosk by any mouse, keyboard or screen action.
when our Sitekiosk has entered screensaver after a first use, it doesn´t return to the start page when it´s is reactivated by a mouse, screen or keyboard action. It doesn´t return to the start page but only shows a completely white screen instead which can only be exited by exiting Sitekiosk completely
any suggestions?