Ticket ID: 21359 Erstellungsdatum: 04.02.2015 17:35 Produkt: SiteKiosk Classic Windows Anhang: -
Tickettyp: Support Anfrage Version: 8.9.2821 Sprache: Englisch
Aufrufe: 22664 Letzte Änderung: 17.03.2015 18:15 Plattform:
Level: Geschlossen

Support Anfrage: PDF Files

Beschreibung

Dear Support Team,

When I try to open any Pdf file I got the attached message... I have adobe reader Version 11 installed on the computer & added in the applications tab.

Your immediate action will be highly appreciated.

Thanks & Best Regards

Antwort: (5)
Re: PDF Files 05.02.2015 19:52
What is the OS and IE version you are using? I was not able to replicate this. I tested both the "View online" options as well as the "Download" option. Are you able to view the PDF in IE in Windows when SiteKiosk is not running? Does this issue occur for any PDFs you test or just this one?
Re: PDF Files 14.02.2015 08:00
first of all sorry for being late in reply.

we are using Windows 2008 & IE 11, Yes I am Able to view PDF files online while Site kiosk is closed.
Re: PDF Files 14.02.2015 08:01
also it occurs for any PDF file
Re: PDF Files 17.02.2015 08:40
Any updates on this ticket.
Re: PDF Files 17.02.2015 17:34
Are you running SiteKiosk for terminal services? I see you mentioned that your OS is Windows 2008. How are you currently using SiteKiosk. Please describe your environment.
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