Ticket ID: 21434 Erstellungsdatum: 02.03.2015 17:52 Produkt: SiteKiosk Classic Windows Anhang: -
Tickettyp: Support Anfrage Version: 8.9 Sprache: Englisch
Aufrufe: 38989 Letzte Änderung: 31.03.2015 17:47 Plattform: Windows
Level: Geschlossen IE: 10.1
Bug Status: Nicht gefixed Benutzerkonto: SiteKiosk Restricted User Häufigkeit: Unbekannt

Support Anfrage: Not able to open "configure Kiosk" under restricted user login.

Reproduktion

When I click configure kiosk under restricted user account, it does not open. I have to close site kiosk and the run "configure kiosk" as administrator to make any changes.

Beschreibung

Antwort: (4)
Re: Not able to open "configure Kiosk" under restricted user login. 03.03.2015 16:33
It is recommended that you log into your Administrator account to make changes to the SiteKiosk Configuration.

The SiteKiosk Restricted User account is the User Account SiteKiosk runs under when set to Auto Start mode. It is not necessary for you to log into this user account.
Re: Not able to open "configure Kiosk" under restricted user login. 03.03.2015 16:43
I am running the kiosk in auto start mode under a domain id without admin access because local user don't have access to open the intranet and the web applications.
Re: Not able to open "configure Kiosk" under restricted user login. 03.03.2015 17:00
If the user is getting a blank screen when the configuration is suppose to be loaded, then there may be an issue with the service that manages that feature:

You will first need to ensure that the configuration file is saved locally on the SiteKiosk machine.. Default location (Program files > SiteKiosk > Config)… then you will check to ensure that you are able to stop and start the "SiteKiosk Configuration Server" while logged into your Adminstrator account (Run > Services.msc)
Re: Not able to open "configure Kiosk" under restricted user login. 03.03.2015 17:02
You may also add the domain user to the admin group in order to access the pages, files or even services required by SiteKiosk.
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