Ticket ID: 21535 Erstellungsdatum: 03.04.2015 19:12 Produkt: SiteKiosk Classic Windows Anhang: -
Tickettyp: Support Anfrage Version: 8.9.2821 Sprache: Englisch
Aufrufe: 38559 Letzte Änderung: 09.05.2015 00:51 Plattform: Windows
Level: Geschlossen IE: 11.0
Bug Status: Nicht gefixed Benutzerkonto: SiteKiosk Restricted User Häufigkeit: Bei jedem Start

Support Anfrage: Browser menu bar disappears after a few seconds

Reproduktion

open any link to large the surf area /browser skin

Beschreibung

Start Screen with two links and when you choose either link the surf area opens but the browser toolbar (log off, print, ect) disappears after a few seconds.

Windows 8.1 Pro

Antwort: (2)
Re: Browser menu bar disappears after a few seconds 07.04.2015 15:51
What is the Browser skin you have selected under Basic > StarPage & Browser? Is there a difference in behavior when changing the Browser skin?

If you are still unclear as to what is causing the issue,

Send the following information to support-us(at)provisio.com:

• Any test credentials to replicate the issue.
• A brief step by step description on how to replicate the issue.
• Your configuration file./ the .skcfg file (Programfiles > SiteKiosk > Config)
Re: Browser menu bar disappears after a few seconds 10.04.2015 23:56
I fixed it. It was an issue with the full screen option setting. Thanks.
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