Ticket ID: 21609 Erstellungsdatum: 06.05.2015 12:36 Produkt: SiteKiosk Classic Windows Anhang: -
Tickettyp: Support Anfrage Version: 8.91.3030 Sprache: Englisch
Aufrufe: 27044 Letzte Änderung: 04.06.2015 09:25 Plattform:
Level: Geschlossen

Support Anfrage: Problem with registtation

Beschreibung

Hi'
I'm trying to register a license code that we bought in 2012. But we receive a error message that it is not possible to register for that code is outdated and needs to be updated. But in the license document says that this is for version 8 ....

Regards
Per-Anders

Antwort: (3)
Re: Problem with registtation 06.05.2015 12:45
Hello,

Generally you can update for free to all versions that were published within 12 month after you purchased the license.

For further questions please contact our sales department: sales-europe(at)provisio.com

Regards,
Michael Olbrich

Note: Submissions will be entered in the public support forum. Do not post any personal data such as passwords or software license information.
Re: Problem with registtation 07.05.2015 09:00
Hi'
If I have understood you correctly, we have to buy the update "SiteKiosk Version Updates."...

Reg
*/Per-Anders
Re: Problem with registtation 07.05.2015 09:18
Hello,

Yes, if you want to use the most current SiteKiosk version 8.91 you need to purchase an update.

Otherwise just continue with using the older version. If you need the information to which older version you can update for free to please contact our sales and send the license information via e-mail:
sales-europe(at)provisio.com

The download links of older SiteKiosk versions can be found in the version history:
http://www.provisio.com/en-US/Downloads/VersionHistory.aspx?Product=SiteKiosk


Regards,
Michael Olbrich
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