I'm using your software but i'm not able to get a correct view or configuration in one screen on 1of the 2 devices im getting the media from your server. Both devices are the same in all aspects (PC, Cables, Screen, OS Win with IoT ver.). What i can see only in the faulty screen is the sitekiosk logo. Here are some logs separated by '-' from device to device.
Auriga (working 100% screen 1 and 2)
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2026-05-21 06:30:46 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] The user has logged on to a session.
2026-05-21 06:30:56 -0600 20 7005 [RemoteClient] Application started [SiteKiosk].
2026-05-21 06:30:57 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is idle.
2026-05-21 06:30:57 -0600 20 1006 [RemoteClient] Session end [SiteKiosk].
2026-05-21 06:30:56 -0600 20 1001 [SiteKiosk] Starting SiteKiosk Online Windows Version 1.9.242.0 (3/11/2026 6:03:23 AM).
2026-05-21 06:30:57 -0600 20 1000 [SiteKiosk] Audio device 'SAMSUNG (HD Audio Driver for Display Audio)' set as default playback device.
2026-05-21 06:31:00 -0600 20 1000 [SiteKiosk] Current language is English (United States) (en-US)
2026-05-21 06:31:03 -0600 20 1000 [SiteKiosk] UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
2026-05-21 06:31:05 -0600 20 1000 [SiteKiosk] Found printer 'Microsoft Print to PDF'.
2026-05-21 06:31:08 -0600 20 1000 [SiteKiosk] Browser Single Sign-On (SSO) enabled, availability depends on the capabilities of this system.
2026-05-21 06:31:08 -0600 20 1000 [SiteKiosk] Currently no browser Single Sign-On (SSO) capabilities detected. Either this client is not yet connected or joined to a possible provider, in which case the client may be connected at a later time, or the client is not correctly configured to support SSO.
2026-05-21 06:31:09 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0efaffefb0ff1e34b21f91?section=0' for section 0.
2026-05-21 06:31:09 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0efaffefb0ff1e34b21f91?section=1' for section 1.
2026-05-21 06:31:11 -0600 20 1000 [SiteKiosk] Content section 0 will be shown.
2026-05-21 06:31:11 -0600 20 1000 [SiteKiosk] Content section 1 will be shown.
2026-05-21 06:31:12 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 06:31:15 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 06:31:34 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 06:31:34 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 06:32:33 -0600 20 7009 [RemoteClient] The SiteKiosk Windows service is working properly.
2026-05-21 08:13:20 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is not idle.
2026-05-21 08:13:21 -0600 20 1007 [RemoteClient] Session begin [SiteKiosk].
2026-05-21 08:13:20 -0600 20 1007 [SiteKiosk] User is active
2026-05-21 08:15:04 -0600 20 1000 [Maintenance] Administration Dialog: Dialog has been opened.
2026-05-21 08:15:38 -0600 20 1000 [Maintenance] Administration Dialog: Login completed, by user 'madcoffeeadmin'.
2026-05-21 08:15:41 -0600 20 1000 [SiteKiosk] Exiting (Shutdown CurrentUser [Remove auto start settings.] 'Admin action: Button invoked logoff and start setting reset.').
2026-05-21 08:15:41 -0600 20 1000 [Maintenance] Administration Dialog: Dialog closed, by user 'madcoffeeadmin'.
2026-05-21 08:15:41 -0600 20 1000 [SiteKiosk.Shell] Awaiting runtime exit (Shutdown CurrentUser [Remove auto start settings.] 'Admin action: Button invoked logoff and start setting reset.').
2026-05-21 08:15:41 -0600 20 1000 [SiteKiosk] Log off user and reset auto start settings.
2026-05-21 08:15:41 -0600 20 1000 [Maintenance] Administration Dialog: Action Reset StartSettings and LogOff User started, by user 'madcoffeeadmin'.
2026-05-21 08:15:43 -0600 20 1000 [SiteKiosk] Runtime script has exited.
2026-05-21 08:15:45 -0600 20 7006 [RemoteClient] Application closed [SiteKiosk].
2026-05-21 08:15:45 -0600 20 1002 [SiteKiosk] Closed.
2026-05-21 08:15:45 -0600 20 1000 [SiteKiosk.Shell] Runtime has been exited (Shutdown CurrentUser [Remove auto start settings.] 'Admin action: Button invoked logoff and start setting reset.').
2026-05-21 08:15:46 -0600 20 1000 [SiteKiosk.Shell] Runtime process watchdog reported: Watchdog SiteKiosk.Runtime.exe: Application will not restart.
2026-05-21 08:15:46 -0600 20 1000 [SiteKiosk.Shell] Shell exited.
2026-05-21 08:15:49 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] The user has logged off from a session.
2026-05-21 08:16:08 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\admin] The user has logged on to a session.
2026-05-21 08:19:33 -0600 20 1000 [SiteKiosk.Startup] Starting SiteKiosk startup application.
2026-05-21 08:19:55 -0600 20 1000 [SiteKiosk.Startup] Applied start settings.
2026-05-21 08:19:58 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\admin] The user has logged off from a session.
2026-05-21 08:20:00 -0600 20 7001 [RemoteClient] Shutdown.
2026-05-21 08:20:57 -0600 20 7000 [RemoteClient] Startup.
2026-05-21 08:21:13 -0600 20 1000 [SiteKiosk.Shell] ########################################### Shell Start ###########################################
2026-05-21 08:21:20 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] The user has logged on to a session.
2026-05-21 08:21:32 -0600 20 7005 [RemoteClient] Application started [SiteKiosk].
2026-05-21 08:21:32 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is idle.
2026-05-21 08:21:32 -0600 20 1006 [RemoteClient] Session end [SiteKiosk].
2026-05-21 08:21:32 -0600 20 1001 [SiteKiosk] Starting SiteKiosk Online Windows Version 1.9.242.0 (3/11/2026 6:03:23 AM).
2026-05-21 08:21:33 -0600 20 1000 [SiteKiosk] Audio device 'SAMSUNG (HD Audio Driver for Display Audio)' set as default playback device.
2026-05-21 08:21:36 -0600 20 1000 [SiteKiosk] Current language is English (United States) (en-US)
2026-05-21 08:21:40 -0600 20 1000 [SiteKiosk] UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/144.0.0.0 Safari/537.36
2026-05-21 08:21:44 -0600 20 1000 [SiteKiosk] Found printer 'Microsoft Print to PDF'.
2026-05-21 08:21:47 -0600 20 1000 [SiteKiosk] Browser Single Sign-On (SSO) enabled, availability depends on the capabilities of this system.
2026-05-21 08:21:48 -0600 20 1000 [SiteKiosk] Currently no browser Single Sign-On (SSO) capabilities detected. Either this client is not yet connected or joined to a possible provider, in which case the client may be connected at a later time, or the client is not correctly configured to support SSO.
2026-05-21 08:21:50 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=0' for section 0.
2026-05-21 08:21:50 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=1' for section 1.
2026-05-21 08:21:52 -0600 20 1000 [SiteKiosk] Content section 1 will be shown.
2026-05-21 08:21:52 -0600 20 1000 [SiteKiosk] Content section 0 will be shown.
2026-05-21 08:21:55 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 08:21:57 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 08:22:16 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 08:22:16 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 08:22:57 -0600 20 7009 [RemoteClient] The SiteKiosk Windows service is working properly.
2026-05-21 09:31:52 -0600 20 0000 [RemoteClient] [Jobs] Job: 'Screenshot' by User: 'madcoffeeadmin' received
2026-05-21 09:32:00 -0600 20 0000 [RemoteClient] [Jobs] Job: 'Screenshot' by User: 'madcoffeeadmin' received
2026-05-21 09:32:11 -0600 20 0000 [RemoteClient] [Jobs] Job: 'Screenshot' by User: 'madcoffeeadmin' received
2026-05-21 09:32:50 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is not idle.
2026-05-21 09:32:50 -0600 20 1007 [RemoteClient] Session begin [SiteKiosk].
2026-05-21 09:32:50 -0600 20 1007 [SiteKiosk] User is active
2026-05-21 09:37:59 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is idle.
2026-05-21 09:37:59 -0600 20 1006 [RemoteClient] Session end [SiteKiosk] after 300 seconds of inactivity.
2026-05-21 09:37:59 -0600 20 1006 [SiteKiosk] User has been inactive for 300 seconds. User is now idle.
2026-05-21 09:37:59 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=0' for section 0.
2026-05-21 09:37:59 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=1' for section 1.
2026-05-21 09:38:03 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 09:38:06 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 09:38:24 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 09:38:24 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 09:45:04 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is not idle.
2026-05-21 09:45:04 -0600 20 1007 [RemoteClient] Session begin [SiteKiosk].
2026-05-21 09:45:03 -0600 20 1007 [SiteKiosk] User is active
2026-05-21 09:50:07 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is idle.
2026-05-21 09:50:07 -0600 20 1006 [RemoteClient] Session end [SiteKiosk] after 300 seconds of inactivity.
2026-05-21 09:50:07 -0600 20 1006 [SiteKiosk] User has been inactive for 300 seconds. User is now idle.
2026-05-21 09:50:07 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=0' for section 0.
2026-05-21 09:50:07 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f14e70202bb14945b44ea?section=1' for section 1.
2026-05-21 09:50:10 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 09:50:13 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 09:50:32 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 09:50:33 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 09:57:30 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] User is not idle.
2026-05-21 09:57:30 -0600 20 1007 [RemoteClient] Session begin [SiteKiosk].
2026-05-21 09:57:30 -0600 20 1007 [SiteKiosk] User is active
2026-05-21 09:57:45 -0600 20 1000 [Maintenance] Administration Dialog: Dialog has been opened.
2026-05-21 09:58:36 -0600 20 1000 [Maintenance] Administration Dialog: Login completed, by user 'madcoffeeadmin'.
2026-05-21 09:58:44 -0600 20 1000 [Maintenance] Administration Dialog: Action LogOff User started, by user 'madcoffeeadmin'.
2026-05-21 09:58:44 -0600 20 1000 [SiteKiosk] Log off user.
2026-05-21 09:58:44 -0600 20 1000 [SiteKiosk] Exiting (Shutdown CurrentUser 'Admin action: Button invoked logoff.').
2026-05-21 09:58:44 -0600 20 1000 [SiteKiosk.Shell] Awaiting runtime exit (Shutdown CurrentUser 'Admin action: Button invoked logoff.').
2026-05-21 09:58:44 -0600 20 1000 [Maintenance] Administration Dialog: Dialog closed, by user 'madcoffeeadmin'.
2026-05-21 09:58:47 -0600 20 1000 [SiteKiosk] Runtime script has exited.
2026-05-21 09:58:48 -0600 20 7006 [RemoteClient] Application closed [SiteKiosk].
2026-05-21 09:58:48 -0600 20 1002 [SiteKiosk] Closed.
2026-05-21 09:58:48 -0600 20 1000 [SiteKiosk.Shell] Runtime has been exited (Shutdown CurrentUser 'Admin action: Button invoked logoff.').
2026-05-21 09:58:48 -0600 20 1000 [SiteKiosk.Shell] Runtime process watchdog reported: Watchdog SiteKiosk.Runtime.exe: Application will not restart.
2026-05-21 09:58:48 -0600 20 1000 [SiteKiosk.Shell] Shell exited.
2026-05-21 09:58:51 -0600 20 7002 [RemoteClient] [User: DESKTOP-658SNRN\SiteKiosk] The user has logged off from a session.
--------------------------------------------
MDnNuevoSur (Screen 1 100%, screen 2 not working)
SiteKiosk.Runtime.exe: Application will not restart.
2026-05-21 09:50:09 -0600 40 10010 [Windows/System] [5/21/2026 9:50 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 09:53:31 -0600 40 10010 [Windows/System] [5/21/2026 9:53 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:02:26 -0600 40 10010 [Windows/System] [5/21/2026 10:02 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:02:30 -0600 40 10010 [Windows/System] [5/21/2026 10:02 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:02:33 -0600 40 10010 [Windows/System] [5/21/2026 10:02 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:02:40 -0600 40 10010 [Windows/System] [5/21/2026 10:02 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:03:08 -0600 40 10010 [Windows/System] [5/21/2026 10:03 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:03:09 -0600 40 10010 [Windows/System] [5/21/2026 10:03 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:03:34 -0600 40 10010 [Windows/System] [5/21/2026 10:03 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:03:38 -0600 40 10010 [Windows/System] [5/21/2026 10:03 AM: DCOM] The description for Event ID '10010' in Source 'DCOM' cannot be found. The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them. The following information is part of the event:'windows.immersivecontrolpanel_10.0.8.1000_neutral_neutral_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel'
2026-05-21 10:34:12 -0600 20 1000 [SiteKiosk] Found printer 'Microsoft Print to PDF'.
2026-05-21 10:34:17 -0600 20 1000 [SiteKiosk] Browser Single Sign-On (SSO) enabled, availability depends on the capabilities of this system.
2026-05-21 10:34:17 -0600 20 1000 [SiteKiosk] Currently no browser Single Sign-On (SSO) capabilities detected. Either this client is not yet connected or joined to a possible provider, in which case the client may be connected at a later time, or the client is not correctly configured to support SSO.
2026-05-21 10:34:18 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f33f6a7e6ab1eb85e6227?section=0' for section 0.
2026-05-21 10:34:19 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f33f6a7e6ab1eb85e6227?section=1' for section 1.
2026-05-21 10:34:20 -0600 20 1000 [SiteKiosk] Content section 1 will be shown.
2026-05-21 10:34:20 -0600 20 1000 [SiteKiosk] Content section 0 will be shown.
2026-05-21 10:34:22 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 10:34:25 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 10:34:43 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 10:34:43 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 10:35:30 -0600 20 7009 [RemoteClient] The SiteKiosk Windows service is working properly.
2026-05-21 10:36:53 -0600 20 0000 [Project Player] Updating to new content version 6a0f34b5447ec8e6acb5ffcb
2026-05-21 10:37:36 -0600 20 0000 [Project Player] Content updated to version 6a0f34b5447ec8e6acb5ffcb
2026-05-21 10:37:36 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f33f6a7e6ab1eb85e6227?section=0' for section 0.
2026-05-21 10:37:36 -0600 20 1000 [SiteKiosk] Loading startpage '
http://127.0.0.1:8889/player/assets/index.html_6a0f33f6a7e6ab1eb85e6227?section=1' for section 1.
2026-05-21 10:37:41 -0600 20 1000 [Project Player] [2 Times] Player app version: 1.9.0.41
2026-05-21 10:37:43 -0600 20 1000 [Project Player] [2 Times] Player loaded project MAD menu (699e3b5c7b957fd50c98a72c)
2026-05-21 10:38:02 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 10:38:02 -0600 20 8011 [Project Player] Project DOM created.
2026-05-21 10:38:06 -0600 20 0000 [RemoteClient] [Jobs] Job: 'Screenshot' by User: 'madcoffeealveni' received
2026-05-21 10:44:01 -0600 20 0000 [RemoteClient] [Jobs] Job: 'Screenshot' by User: 'madcoffeealveni' received
2026-05-21 10:48:20 -0600 20 7002 [RemoteClient] [User: DESKTOP-LR9JGKU\SiteKiosk] User is not idle.
2026-05-21 10:48:20 -0600 20 1007 [RemoteClient] Session begin [SiteKiosk].
2026-05-21 10:48:19 -0600 20 1007 [SiteKiosk] User is active
