Ticket ID: 15986
|
Date de création: 17/11/2010 15:29
|
Produit: SiteKiosk Classic Windows
|
Annexe: -
|
TicketType d´article: Support Request
|
Version: 7.x
|
Langue: Anglais
|
Adressages: 32315
|
Dernière modification: 17/12/2010 09:32
|
Plateforme:
Windows XP Professional
|
|
Niveau: Fermé
|
IE: 7.0 |
|
Statut bogue: Pas fixé
|
Compte d'utilisateur: Utilisateur SiteKiosk limité
|
Fréquence: À chaque démarrage
|
|
Support Request: Urgent: cannot opening ppt or pptx in file manager
Reproduction
Hi, I am having issues opening ppt and pptx files in sitekiosk restricted user account. I am running on Office 2007 and whenever I tried click on the pptx file, it says I do not have rights or file is corrupted. The pptx files also has no powerpoint icon shown on the file itself. As for ppt files, I can see the icon, but whenever I tried to double click or run it, nothing happens.
When I try to log on to sitekiosk account using normal windows logging(using control-alt-del to login), it is ok. However when I tried to open it during the actual sitekiosk autostart restricted users program, it doesnt work.
All my office .exe files are stored at this directory:
C:\Program Files\Microsoft Office\Office12
I tried look into your FAQ and I think it might be the patcher.xml configuration. May I know which key step number should I change to my power point files and what value should i change it to so that restricted users can open up powerpoint files?
Kindly please assist, I really need to address this to 25 of my workstations asap, users are already complaining...
Thank You.
Hi, I am having issues opening ppt and pptx files in sitekiosk restricted user account. I am running on Office 2007 and whenever I tried click on the pptx file, it says I do not have rights or file is corrupted. The pptx files also has no powerpoint icon shown on the file itself. As for ppt files, I can see the icon, but whenever I tried to double click or run it, nothing happens.
When I try to log on to sitekiosk account using normal windows logging(using control-alt-del to login), it is ok. However when I tried to open it during the actual sitekiosk autostart restricted users program, it doesnt work.
All my office .exe files are stored at this directory:
C:\Program Files\Microsoft Office\Office12
I tried look into your FAQ and I think it might be the patcher.xml configuration. May I know which key step number should I change to my power point files and what value should i change it to so that restricted users can open up powerpoint files?
Kindly please assist, I really need to address this to 25 of my workstations asap, users are already complaining...
Thank You.