Ticket ID: 17931
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Date de création: 08/05/2012 19:51
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Produit: SiteKiosk Classic Windows
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Annexe: -
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TicketType d´article: Support Request
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Version: 8.1
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Langue: Anglais
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Adressages: 32917
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Dernière modification: 06/06/2012 17:32
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Plateforme:
Windows Vista
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Niveau: Fermé
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IE: 9.0 |
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Statut bogue: Pas fixé
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Compte d'utilisateur: Administrateur
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Fréquence: À chaque démarrage
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Support Request: Several little issues making upgrading very long and tedious
Reproduction
This is for Windows 7 32bit (not an option under platform)
There is no easy way to upgrade multiple machines from 7.5/7.8 to version 8.1 - I was given an "unsupported" way to make this automated but was unable to get this work.
So instead I am going to each machine via SiteRemote and upgrading them to 8.1 manually. I am finding this very tedious to begin with but I am also running across a few quirks/bugs that are making this almost impossible to do in a timely matter.
1. When upgrading to 8.1 or deploying a new config (see below for details on how I deploy configs), it will run my config with the browser button and google search bar enabled even though they are not checked/enabled in the config. I have to close out of site kiosk, open the config > go to start page > browser designs > customize > display > then press ok and exit out of the config. I DO NOT CHANGE ANY SETTINGS. "Show web browser link" and "use search button" are both unchecked - it seems as though I have to just open this page for site kiosk to realize this.
---- to deploy a config I push it to the machine (replacing the old version of it) and reboot it. Once it reboots it looks for the last loaded config by name which happens to be the new version.
2. In order for users to be able to open attachments via OWA, I have to put in some custom settings into the config file manually (listed below). If I open the config with the editor > make a change> then save over the same config, IT ERASES THESE SETTINGS. Again, very annoying and time consuming.
<download-manager enabled="true">
<msdownloaddlg-urls>
<url>
https://kowa.sunshine.org </url>
<url>
https://mail.sunshine.org </url>
</msdownloaddlg-urls>
3. We run SiteKiosk using a domain user that is also a local admin. To run SiteKiosk in shell replacement mode as this user we have to go to:
start sitekiosk > customized > then select "run sitekiosk automatically at windows startup (auto start)" and also select "log on auto at system startup" and make sure "settings only apply to the restricted sitekiosk user account" is UNCHECKED. Then I click settings and type in the user credentials. On past versions of SiteKiosk once I typed in these credentials and settings it would save it if I every had to exit the sitekiosk shell. Now if I exit the shell to make a change to something I have to go through and redo everything listed above because it resets it to default. Sometimes it saves the check box settings but I ALWAYS have to type the user credentials back in.
All in all these all seem very minute but when working on 30+ machines one at a time, it is extremely time consuming. Any help is appreciated with this.
Thanks,
-Adam