Ticket ID: 19229
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Date de création: 25/04/2013 17:57
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Produit: SiteKiosk Classic Windows
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Annexe: -
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TicketType d´article: Support Request
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Version: 8.7.104
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Langue: Anglais
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Adressages: 38929
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Dernière modification: 26/04/2013 12:11
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Plateforme:
Windows
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Niveau: Fermé
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IE: 9.8 |
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Statut bogue: Fixé
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Compte d'utilisateur: Propre compte
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Fréquence: À chaque démarrage
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Support Request: Lost admin rights on PC
Reproduction
Lost admin rights on PC
Hi I'm having the same problem as the a previous user whereby I lose admin rights and access to the c drive.
The PC is a Dell Optiplex 9010 with no other software installed running windows 8 pro fully updated. I'm not sure the IE version as I am now re-imaging the machine.
I downloaded the latest version of Sitekiosk yesterday.
I had the problem after the first installing Sitekiosk and read this post so wiped the machine and installed sitekiosk again but this time I unchecked the box “Apply System Security Manager default settings”. This seeemed to work as I could access the c drive and still had admin access to applications.
I set Site kiosk to startup automatically and set the system security manager to the default/recommended settings no changes made.
Once I had restarted the machine the sitekiosk started fine but when dropping out of sitekiosk back into windows I found the problem had returned and I had no access to system security manager and configure sitekiosk. I have tried rebooting and logging on with my admin account but I still don't have admin rights and cannot remove sitekiosk or change any PC settings.
Can you help.