Ticket ID: 21399
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Date de création: 19/02/2015 17:20
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Produit: SiteKiosk Classic Windows
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Annexe: -
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TicketType d´article: Support Request
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Version: 8.8.1686
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Langue: Anglais
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Adressages: 20212
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Dernière modification: 19/03/2015 18:32
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Plateforme:
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Niveau: Fermé
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Support Request: Kiosks Offline
Last night at 2:30 AM, all 3 of our kiosks went offline (most likely and ISP issue) however when coming in this morning they all displayed the attached imaged. Once they were rebooted they logged back in and they went into auto-start and logged in as the restricted user with no issues. My question is why if the connection dropped was it not able to check-in and reconnect? Is there a setting or something we can add to prevent this from happening?