Ticket ID: 21400 Date de création: 20/02/2015 13:27 Produit: SiteKiosk Classic Android Annexe: -
TicketType d´article: Support Request Version: - Langue: Anglais
Adressages: 19226 Dernière modification: 20/03/2015 16:38 Plateforme:
Niveau: Fermé

Support Request: error - failed to connect to www.provisio.com

Description

Hello,

we run our machines with android and sitekiosk on different subnet and firewall setting than other. I receive a error:
[SiteKiosk Android] failed to connect to www.provisio.com/80.237.248.79 (port 80) after 20000ms (failed to connect to www.provisio.com/80.237.248.79 (port 80) after 20000ms)
I am able allow this comunication on firewall, but I would like to know why sitekios wants to comunicate with www.provisio.com.
Thank you for answer.
Honza Vachal

Réponse: (1)
Re: error - failed to connect to www.provisio.com 20/02/2015 16:21
Hello,

This should apply to the license check with the license server the SiteKiosk Software makes in irregular intervals.
But even if the contact fails SiteKiosk can be used without any restrictions.

Regards,
Michael Olbrich
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