Support Request: disable reset when screensaver activates

Description

Hello
Our main page is set to a login page for my staff. Once they log in the kiosk is left at a screen where citizens can enter data and submit information through an online form. When they are done the system resets back to the start of the form, still logged into our system.

I need the screensaver to activate because it contains signage informing those in the lobby what the kiosk is for. There is typically time in between users so it is important that the screensaver is active informing any new comers.

The issue I am encountering is that once the screensaver does kick (when there is a lull in the action between users), the sitekiosk screen resets back to the login screen. My staff would have to login after each time the screen reset.

Is there a way to maintain the use of the screensaver however not have it reset the page when it activates?

Jason

Réponse: (1)

Re: disable reset when screensaver activates 23/03/2015 18:37
By default the SiteKiosk screensaver will clear the cache and cookies along with any open sessions. To prevent this open the SiteKiosk configuration tool and go to >Basic >Screensaver then click the Advanced button. Uncheck the boxes labeled Clear Cookies and Clear temporary internet files. Does this resolve the issue? If not please describe what happens after that.
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