Support Request: Printer is being paused by the software and user is unable to un pause the printer

Ticket ID: 21637	Date de création: 13/05/2015 20:59	Produit: SiteKiosk Classic Windows	Annexe: -
TicketType d´article: Support Request	Version: 8.91.3042	Langue: Anglais
Adressages: 25938	Dernière modification: 12/06/2015 20:53	Plateforme:
Niveau: Fermé

Description

Printer is being paused by the software and user is unable to un pause the printer

Réponse: (3)
Re: Printer is being paused by the software and user is unable to un pause the printer	15/05/2015 19:56
How is the printer connected? Directly via USB? Try unchecking the box labeled "Enable printer monitoring" in the SiteKiosk configuration tool under >Basic >Print.
Re: Printer is being paused by the software and user is unable to un pause the printer	15/05/2015 20:00
Yes the printer is attached using the USB cable. But I would like to limit the amount of prints wouldn't this disable this feature?
Re: Printer is being paused by the software and user is unable to un pause the printer	15/05/2015 20:39
Yes it would. Please try it as a test and let me know the results. Did you uncheck the printer monitoring feature "Keep printer paused when quitting SiteKiosk"?