Support Request: Shift acts as caps lock

Description

I'm tring to follow the instructions on a forum thread to stop the shift key acting like caps lock. I've done this on another machine previosuly and it worked fine. However I cannot now find the keyboard layout document with this code. The only place I can find the code is the XML file for the Windoes 8 Touchscreen keyboard, but when I edit this the keyboard no longer shows as an option in the configuration tool. Please help!

Here is the forum instructions...

"I have found a way to change it. I just replaced the type="1" vkey="16" (caps lock) with type="21" (shift) in the keyboard layout file.

I changed the following lines
<key sound="8" type="1" vkey="16"><!-- Shift Left -->
<shape>
<rect x1="7" y1="153" x2="74" y2="209" />
</shape>
</key>
<key sound="8" type="1" vkey="16"><!-- Shift Right -->
<shape>
<rect x1="883" y1="153" x2="950" y2="209" />
</shape>
</key>

to
<key sound="8" type="21"><!-- Shift Left -->
<shape>
<rect x1="7" y1="153" x2="74" y2="209" />
</shape>
</key>
<key sound="8" type="21"><!-- Shift Right -->
<shape>
<rect x1="883" y1="153" x2="950" y2="209" />
</shape>
</key>

Réponse: (1)

Re: Shift acts as caps lock 08/09/2015 12:02
Hello,

Regarding your description it seems that something went wrong with editing the XML and the “Windows_8_Touch.xml” cannot be read anymore..
Please verify that the changes you made are correct (you may undo the changes and start from scratch).
Also consider:
On Windows versions with UAC activated (Vista/7/8) start the editor you use to edit the file as Administrator (Run as Administrator) to be sure that you can save the changes (because of UAC).

Here some genera information about the keyboard XML:
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?keyboard_layout.htm

Please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?support.htm

Documentation:
- General Information about customizing SiteKiosk: http://www.provisio.com/web/us/features/siteskin
- SiteKiosk help: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?customization_%28site_skin%29.htm
- SiteKiosk Object model help: http://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?index.htm
If you need further assistance in creating individual coding solutions you can contact us via e-mail that we may find a solution against payment for your needs.

Regards,
Michael Olbrich
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