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Ticket ID: 21996
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Date de création: 22/09/2015 18:31
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Produit: SiteKiosk Classic Windows
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Annexe: -
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TicketType d´article: Support Request
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Version: 7.5.295
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Langue: Anglais
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Adressages: 26085
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Dernière modification: 21/10/2015 17:04
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Plateforme:
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Niveau: Fermé
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Support Request: Remote Monitoring Service isnot running
We have a machine that is not connecting to the server. When connected to the machine, I get the message in the configuration manager under Management\Remote Monitoring "Remote Monitoring Windows Service is not running"
I checked services and the SiteRemote Client service is started. I stopped the service and restarted. It displays that the service is started but I still get the same message above.
Under the even logs I have a message of 9182 Fatal Exception starting minimal client configuration. Logging position:_ThreadPoolWaitCallback_Context=> ServiceBase.ServiceQueuedMainCallback=> k Service.OnStart
