Ticket ID: 26500 Date de création: 30/05/2023 22:22 Produit: SiteKiosk Online Client Annexe: -
TicketType d´article: Support Request Version: - Langue: Anglais
Adressages: 1147 Dernière modification: 28/06/2023 00:05 Plateforme:
Niveau: Fermé

Support Request: Forms will not Display on web page

Description

One of the websites that our customers need to access has a fillable form integrated into it that will not display when that website is accessed. What setting do I need to modify to allow forms on that particular site?

Réponse: (1)
Re: Forms will not Display on web page 30/05/2023 23:41
Hello,

Thank you for your inquiry. From your configuration file, you are using Metro IE Skin and also this was edited with SiteKiosk 9.7 (which is no longer supported). There is a chance, the issue you are having might be related to using an outdated or unsupported browser. You can freely test our latest SiteKiosk Classic Version: https://www.sitekiosk.com/sitekiosk-classic-windows-version-history/

You can review our FAQ on updating SiteKiosk: https://www.sitekiosk.com/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=24834

Hopefully, this helps.
Best regards,
Andre.
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