Support Request: Not able to browse Interen

Ticket ID: 26488	Date de création: 03/05/2023 16:20	Produit: SiteKiosk Online Client	Annexe: -
TicketType d´article: Support Request	Version: -	Langue: Anglais
Adressages: 1371	Dernière modification: 31/05/2023 17:30	Plateforme:
Niveau: Fermé

Description

No internet access, even though the computer is connected to internet and ping 8.8.8.8

Réponse: (1)
Re: Not able to browse Interen	03/05/2023 17:05
Hello, Thank you for your inquiry. You also had called in about this issue. This device is currently using SiteKiosk 9.7 which is no longer supported. This device uses a web-based gateway to the internet and there are no other issues connecting on the device, otherwise. You can try the latest SiteKiosk version (without a license) to see if the issue persists: https://www.sitekiosk.com/software-downloads/ Best regards, Andre.