Ticket ID: 26836 Date de création: 03/04/2025 22:35 Produit: SiteKiosk Online Client Annexe: -
TicketType d´article: Support Request Version: - Langue: Anglais
Adressages: 2267 Dernière modification: 01/05/2025 23:55 Plateforme:
Niveau: Fermé

Support Request: Locking screen orientation

Description

Hi, I am using a Samsung S9 tablet. I want my display to always be presented in landscape. So I have disabled auto rotate on the tablet such that it does not change to a portrait orientation. However when I enter the Sitekiosk app, it seems to be auto rotating based on how I hold the tablet. Can you please advise me on how to lock my display to a landscape orientation when I'm in the app?

Réponse: (1)
Re: Locking screen orientation 03/04/2025 23:26
Hello,

Thank you for your inquiry. There is a default project setting that will override the setting you made in your Android settings. In your project, go to Settings>>Client>>System>>Orientation: https://us.sitekiosk.online/help/en/System.html

The default setting is "Determined by orientation sensor" but in your case you can choose "Use Android system settings" or "Landscape".

Best regards,
Andre.
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