Support Request: Video starts playing automatically after pausing

Ticket ID: 26840	Date de création: 10/04/2025 23:37	Produit: SiteKiosk Online Client	Annexe: -
TicketType d´article: Support Request	Version: -	Langue: Anglais
Adressages: 2080	Dernière modification: 09/05/2025 15:56	Plateforme:
Niveau: Fermé

Support Request: Video starts playing automatically after pausing

Description

Hi, I've uploaded a video to my project and have set it to Auto Playback , Loop and Show Controls. However, when I pause the video, after about 10 seconds the videos starts playing from the beginning again. I want it to stay paused till I manually decide to play it. How can I achieve this?

Réponse: (1)
Re: Video starts playing automatically after pausing	11/04/2025 15:03
Hello, Thank you for your inquiry. The video stays paused after hitting the pause button as the default behavior. There are other features that can unpause a video with autoplay: a very short idle timeout (reset), Action Flows (conditionals) and other advanced expert features. If you are not certain what you have adjusted to cause this behavior, please send us an email with the details to support-america(at)sitekiosk.com Related links: https://us.sitekiosk.online/help/en/IdleLogout.html https://us.sitekiosk.online/help/en/ActionFlows.html https://devblog.provisio.com/post/2023/07/07/Trigger-video-play-from-another-client-.aspx Best regards, Andre.

Ajouter un commentaire

Support Request: Video starts playing automatically after pausing

Description

Réponse: (1)