Ticket ID: 26876 Date de création: 08/09/2025 21:04 Produit: SiteKiosk Classic Windows Annexe: -
TicketType d´article: Support Request Version: - Langue: Anglais
Adressages: 4694 Dernière modification: 07/10/2025 20:01 Plateforme:
Niveau: Fermé

Support Request: Slideshow not displaying

Description

Windows PC uses sitekiosk. User is able to boot in just fine, monitor can see the PC, but slideshow that should be showing up automatically when booting in isn't booting up. Don't know what other things I can do about it. Please help.

Réponse: (2)
Re: Slideshow not displaying 09/09/2025 15:04
What version number of SiteKiosk Classic are you currently running? The first step in troubleshooting the issue will be to update to the current version of SiteKiosk Classic.
Re: Slideshow not displaying 09/09/2025 19:02
Looks like we are currently using version 9.7. It's an older version. I've tried restarting services, turning off our av, and I do see that sitekiosk is loading when it boots up, but doesn't display any information. I can't get into task manager which makes sense. I do want to see what else I could do before upgrading to the latest version. Is there other possible actions I can take?
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