Ticket ID: 26933 Date de création: 27/03/2026 12:40 Produit: SiteKiosk Online Client Annexe: -
TicketType d´article: Support Request Version: 1.8.44 Langue: Anglais
Adressages: 1927 Dernière modification: 24/04/2026 16:03 Plateforme:
Niveau: En traitement

Support Request: PayPal and credit card payments via SiteKiosk online without functionality

Description

We have added the following URLs under “Allowed URLs”, but payments via PayPal and credit cards still aren’t working:
— *://*.mastercard.us/*
— *://*.paypal.com/*
— *://*.paypalobjects.com/*
— https://*.paypal.com/*
— https://*.mastercardbusiness.com/*

Can you please provide a solution for this?

Best regards

Réponse: (3)
Re: PayPal and credit card payments via SiteKiosk online without functionality 27/03/2026 14:39
When we click “Sign In” on the PayPal page, we receive the following error message from Paypal:

Access is temporarily restricted.
Why is this Block ?
Something in your behavior on the website has raised our suspicion:
- You’re browsing and clicking at superhuman speed on the website.
-Something is preventing JavaScript from working on your computer
- There’s a bot in the network.

DE:
Der Zugriff ist vorübergehend eingeschränk.t Warum diese Blockade?
Etwas im Verhalten des Browsers hat uns stutzig.
Unterschiedliche des Möglichkeiten:
- Sie surfen und klicken mit übermenschlicher Geschwindigkeit.
-Irgendetwas blockiert die Funktionsweise von JavaScript auf Ihrem Computer.
- Es befindet sich ein Roboter im auf die Website.
Re: PayPal and credit card payments via SiteKiosk online without functionality 27/03/2026 15:04
Hello,

since I assume this is about payment in websites, have you set the option "Access to other Internet addresses" under >Settings>Browser to "Block", and does it work if you temporarily change it to "Allow" for testing?

If it works after that, you may need to allow additional URLs to ensure full functionality.
In general, when a URL is blocked, an entry is created in the SiteKiosk log in the following format:
"[SiteKiosk] According to the URL filter rules, the navigation to https://xyz was canceled."
You can then compare these entries with your whitelist at Settings>Browser>Forbidden Internet addresses / Permitted Internet addresses.

If no access restrictions have been configured and the "Access to other Internet addresses" setting is still set to "Allow", please verify whether changing the browser engine resolves the issue. This option can be adjusted in the Project Editor under >Settings>Browser>Browser engine. Further information can be found here: https://sitekiosk.online/help/en/Browser.html

If needed, you may update to the latest version 1.9 (1.8 is out of support).
The corresponding update function can be found under Control > Updates in your team on https://sitekiosk.online
For detailed instructions, refer to the online documentation: https://sitekiosk.online/help/en/Updates.html


Regards,
Michael Olbrich
Re: PayPal and credit card payments via SiteKiosk online without functionality 27/03/2026 15:04
I just saw your second post. So please try accessing PayPal again outside of SiteKiosk, for example, using the Edge browser on the client device.
After a quick search online, I found that such a message from PayPal usually means that the security system has classified your login attempt as potentially risky.
This isn’t necessarily a permanent block, but rather a temporary security measure.
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