Ticket ID: 26993 Erstellungsdatum: 26.08.2026 14:44 Produkt: SiteKiosk Online Client Anhang: -
Tickettyp: Support Anfrage Version: 9.242.0 Sprache: Englisch
Aufrufe: 24 Letzte Änderung: - Plattform:
Level: In Bearbeitung Geändert von: -

Support Anfrage: KB5007651 not loading on Sitekiosk devices

Beschreibung

We have recently moved to NinjaOne as our RMM here at Valley Queen and this month I am having problems getting KB5007651 to script to about 40 of our SiteKiosk enabled devices. I am looking for best practice with your product for patching our fleet do we need to schedule a downtime window for the entire fleet of devices and shut SiteKiosk off and patch the machines and turn it back on. If so would like some assistance on creating that job so it works correctly.

Thank you Clayton Siegfried

Antwort: (1)
Re: KB5007651 not loading on Sitekiosk devices 26.08.2026 16:22
Hello,

Thank you for your inquiry. Windows Updates are automatically applied in the backend. There is no need to close SiteKiosk for this. SiteKiosk Online has many tools for backend administration of codes, mainly PowerShell. You can use Portal>>Monitoring>>Device>>Administration>>Recovery Shell. You can set a New Job or Job Template in Portal>>Control>>Jobs. Each Job has steps that can happen in the desired order. Review each job to choose the right one for your case action.

See:
https://us.sitekiosk.online/help/en/Jobs.html
https://us.sitekiosk.online/help/en/Administration.html

For KB5121003, a new client is needed, or you can run the code by the Jobs method, see: https://www.sitekiosk.com/news/important-notice-windows-update-blocks-sitekiosk-autostart/

For KB500765, no established issues have been noted. If you are experiencing issues with any Windows Security features, please email us with the details from Portal>>Monitoring>>Device>>Logfiles>>Calendar>>Export.

Email us at support-america(at)sitekiosk.com.

Best regards,
Andre.
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