Billete ID: 26840 Fecha de creación: 10/04/2025 23:37 Producto : SiteKiosk Online Client Anexo: -
BilleteTipo: Soporte de pedidos Versión: - Idioma: Inglés
Ver: 2268 Fecha de la última modificación: 09/05/2025 15:56 Plataforma:
Nível: Cerrado

Soporte de pedidos: Video starts playing automatically after pausing

Descripción

Hi, I've uploaded a video to my project and have set it to Auto Playback , Loop and Show Controls. However, when I pause the video, after about 10 seconds the videos starts playing from the beginning again. I want it to stay paused till I manually decide to play it. How can I achieve this?

Respuesta: (1)
Re: Video starts playing automatically after pausing 11/04/2025 15:03
Hello,

Thank you for your inquiry. The video stays paused after hitting the pause button as the default behavior. There are other features that can unpause a video with autoplay: a very short idle timeout (reset), Action Flows (conditionals) and other advanced expert features.

If you are not certain what you have adjusted to cause this behavior, please send us an email with the details to support-america(at)sitekiosk.com

Related links:
https://us.sitekiosk.online/help/en/IdleLogout.html
https://us.sitekiosk.online/help/en/ActionFlows.html
https://devblog.provisio.com/post/2023/07/07/Trigger-video-play-from-another-client-.aspx

Best regards,
Andre.
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