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Ticket ID:
17058
Creation Date:
17/09/2011 20:03
Product:
SiteKiosk Classic Windows
Attachment:
-
TicketType:
Support Request
Version:
7.3.380
Language:
English
Views:
30702
Last Modification Date:
-
Platform:
Windows Vista
Level:
Closed
Modified By:
-
IE:
9.1
Bug Status:
Not Fixed
User account:
SiteKiosk Restricted User
Bug Frequency:
On every start
Support Request: IE 9
Reproduction
button quit and continue
Description
The system is Windows 7 64bits home
on the page aircanada.com there is a checkin button. When clicked, a new page opens the buttons to quit or continue are not active, this bug appears only with IE9, with IE8 they function perfectly. It seems that under the button there is a javascript. If I right-click the button and select "open in a new window" the new windows open with the same windows with all fields cleared, but then the button now react. This bug is only on windows 7 with internet explorer 9. If we execute the pages without sitekiosk, all the button in windows 7 with IE9 work fine. We are building an application for the Fairmont hotels and we need to fix this urgently. Thanks.
Norman
Answer: (2)
Re: IE 9
19/09/2011 18:06
I noticed that the page is generating quite a few javascript errors. The problem could be related to that. Since the page works after a reload. As a workaround I will send you a script that listens for the page then reloads it.
Re: IE 9
19/09/2011 23:31
In the mean time, I have installed IE 8 and the problem seems to dissappears. So it is really related to IE9. Send me the script. Thanks.
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