Ticket ID: 26485
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Creation Date: 01/05/2023 16:01
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Product: SiteKiosk Online Client
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Attachment: -
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TicketType: Support Request
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Version: 1.1.2595
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Language: English
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Views: 3438
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Last Modification Date: 29/05/2023 23:30
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Platform:
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Level: Closed
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Support Request: Not Authorized: Browser agent does not match fingerprint
We setup our SiteKiosks to access an ADP site for training purposes. Just this morning, all of our Sitekiosk stations are displaying a message when attempting to access training content - "You are not authenticated to access this content. Reason: {"message":"Browser agent does not match the fingerprint that was registered.").