Ticket ID: 8679 Creation Date: 02/10/2009 08:29 Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.1 Language: English
Views: 32519 Last Modification Date: 30/10/2009 13:02 Platform: Windows Vista
Level: Closed IE: 8.0
Bug Status: Not Fixed User account: Administrator Bug Frequency: Unknown

Support Request: Setup fail for Window Vista

Reproduction

nil

Description

Please advice why is there always fail when I try to install SiteKiosk setup 7.1 file that is being downloaded from web.

Answer: (3)
Re: Setup fail for Window Vista 02/10/2009 09:39
Hello,

As SiteKiosk was tested and works on Windows Vista it seems that there is something special on your system.
(32 Bit since version 6.6.213 / 64 Bit since version 7.1 - http://www.provisio.com/en-US/SiteKiosk/SystemRequirements.aspx)

- Do you get any (error) messages when you try to install SiteKiosk?
- Do you use the 64 Bit or the 32 Bit version of Windows Vista?
- What other software products are installed on your system?
- Did you make sure that you are logged in with an administrator account?
- Did you make sure that the SiteKiosk installer was downloaded completely?

Regards,
Michael Olbrich
Re: Setup fail for Window Vista 02/10/2009 12:03
Yes, you are right. I am using 32 bit Window Vista. In this case, which version can I use ?
Re: Setup fail for Window Vista 02/10/2009 12:20
Hello,

On Windows Vista 32 Bit you can use SiteKiosk since version 6.6.213.
Here you will find the actual version 7.1.267:
http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1

Regards,
Michael Olbrich
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