Ticket ID: 9664 Creation Date: 14/06/2010 22:26 Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.5 Language: English
Views: 31762 Last Modification Date: 13/07/2010 12:23 Platform: Windows XP Professional
Level: Closed IE: 8.0
Bug Status: Not Fixed User account: Unknown Bug Frequency: On every start

Support Request: Can't Install on Windows 7

Reproduction

see description

Description

I am trying to re-install site kiosk. After uninstalling the program, I am not able to re-install. It goes most of the way through the re-install and then goes backwards stating that "the wizard was interrupted before SiteKiosk could be installed completely. I've tried rebooting the computer multiple times and that has not helped. I removed all registry entries and files from the past install and tried again with no luck.

Answer: (1)
Re: Can't Install on Windows 7 15/06/2010 11:48
Hello,

Did you also check if the SiteKiosk user account was removed?
What other software is installed on this system?

If you still have problems you might make a logged installation.
To perform a logged installation open the command line (e.g. Start-->Run-->cmd.exe) and go to the folder where you did download the SiteKiosk setup.

Then execute the SiteKiosk setup with the command 

SteKiosk7.exe /V"/l*v C:\log.txt"


When the (unsuccessful) installation has finished you will find the log file at C:\.

Please send this file to
support-europe(at)provisio.com

Regards,
Michael Olbrich
My Account
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