Ticket ID: 9845
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Creation Date: 27/07/2010 00:39
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 7.5.295
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Language: English
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Views: 31540
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Last Modification Date: 24/08/2010 11:37
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Platform:
Windows XP Professional
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Level: Closed
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IE: 8.0 |
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Bug Status: Not Fixed
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User account: Administrator
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Bug Frequency: On every start
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Support Request: Can't prevent screen from scrolling with touchscreen and Win7
Reproduction
Hello- I have a presentation on 1080X1920 which is meant to be static, but when the user touches the touch screen, they can pan around outside my presentation. The scroll bars are turned off, but the screen still scrolls around. Also, with multitouch enabled in Win7, the user can shrink the screen. Is there a way to turn off multitouch so that it doesn't allow the user to pan in and out of my presentation?
Thanks-
Chris Montague
Hello- I have a presentation on 1080X1920 which is meant to be static, but when the user touches the touch screen, they can pan around outside my presentation. The scroll bars are turned off, but the screen still scrolls around. Also, with multitouch enabled in Win7, the user can shrink the screen. Is there a way to turn off multitouch so that it doesn't allow the user to pan in and out of my presentation?
Thanks-
Chris Montague