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Ticket ID: 26978
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Date de création: 30/06/2026 19:30
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Produit: SiteKiosk Classic Windows
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Annexe: -
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TicketType d´article: Support Request
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Version: 9.10
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Langue: Anglais
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Adressages: 1223
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Dernière modification: -
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Plateforme:
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Niveau: En traitement
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Modifié par: -
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Support Request: Mouse Hovering on New Tab
Users will click on a section of the main page that opens a new tab. This new tab includes data that they would like to mouse over. When mousing over a data point, it shows more information. About halfway across the bottom half of the screen, the mouse hover will no longer work. Reloading the page alleviates this, but every time a new tab is opened, the mouse hover goes back to behaving the way described. The area where the mouse hover stops working is always the same. We have 7 boards that are all behaving the exact same way. I have messed with fullscreen/windowed settings to no avail. Drivers have been updated across the board. Most recent troubleshooting where I let the issue play out was on 6/30 around 12:30 to 1:30pm EST