Ticket ID: 25518
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Creation Date: 8/6/2020 6:39 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.8.5463
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Language: English
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Views: 13681
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Last Modification Date: 9/4/2020 11:29 AM
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Platform:
Windows
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Level: Closed
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IE: 11.900 |
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Bug Status: Not Fixed
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User account: Unknown
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Bug Frequency: About once a day
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Support Request: Error screen - Access Forbidden
Reproduction
.
Multiple times per day we receive the error "Access forbidden - You don't have permission to access the requested directory. There is either no index document or the directory is read-protected" (see screenshot).
How can we analyse where this error message is coming from? Is there a possibility to increase loggin on SiteKiosk in order to detect the root cause of this message?
In the SiteKiosk logfiles no error message is found.