Ticket ID: 25760
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Creation Date: 3/5/2021 5:01 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.x
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Language: English
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Views: 11279
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Last Modification Date: -
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Platform:
Windows
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Level: Closed
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Modified By: -
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IE: 11.11 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: On every start
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Support Request: Authentication Popup Box Using Chrome Browser in Site Kiosk 9.7
Reproduction
We use site kiosk 9.7 build 5026 to display our church's website www.fellowshipar.com.
We have 5 church campuses listed at the bottom of the screen and if you pick the West Little Rock, or click on anything on the page, a box pops up and says "The requested page requires authentication".
I fixed the authentication popup before by using the IE browser in site kiosk 9, but now using IE when I select a campus, then try to click on one of the headers such as "Ministries" at the top of the page, nothing happens.
Outside of Site Kiosk from a normal user account the site displays correctly and everything works.
We use site kiosk 9.7 build 5026 to display our church's website www.fellowshipar.com.
We have 5 church campuses listed at the bottom of the screen and if you pick the West Little Rock, or click on anything on the page, a box pops up and says "The requested page requires authentication".
I fixed the authentication popup before by using the IE browser in site kiosk 9, but now using IE when I select a campus, then try to click on one of the headers such as "Ministries" at the top of the page, nothing happens.
Outside of Site Kiosk from a normal user account the site displays correctly and everything works.