Ticket ID: 25819
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Creation Date: 4/28/2021 9:49 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.8.5779
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Language: English
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Views: 10437
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Last Modification Date: 6/2/2021 2:16 PM
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Platform:
Windows
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Level: Closed
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IE: 11.0 |
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Bug Status: Not Fixed
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User account: SiteKiosk Restricted User
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Bug Frequency: About once a week
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Support Request: Bug in onscreen keyboard after pressing escape, no input in browser
Reproduction
On screen keyboard is permantly visible.
When pressing escape, you can enter the password without an issue.
When not entering the password but pressing the X, the keyboard minimizes.
When you maximize the keyboard you can not fill in the text fields in the browser. However the onscreen keyboard shows the keypresses and when sound is enabled you can hear it to.
When taking over the pc with teamviewer and trying to enter text in the text fields it works, when you try the on screen keyboard it works again.