Ticket ID: 5439 Creation Date: 5/11/2007 11:16 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 6.5 Language: English
Views: 42008 Last Modification Date: 5/14/2007 5:30 PM Platform: Windows XP Home
Level: Closed IE: 6.0
Bug Status: Fixed User account: Administrator Bug Frequency: On every start

Support Request: Unregistered-When I start the app it says unregistered version can only startup once. No menu. It won't start now.

Reproduction

Unregistered-When I start the app it says unregistered version can only startup once. No menu. It won't start now. I cannot get to the menu to choose startup once. Please respond to taylojackson(at)gmail.com.

Description

Unregistered-When I start the app it says unregistered version can only startup once. No menu. It won't start now. I cannot get to the menu to choose startup once. Please respond to taylojackson(at)gmail.com.

Answer: (1)
Re: Unregistered-When I start the app it says unregistered version can only startup once. No menu. It won't start now. 5/14/2007 5:29 PM
Hello,

the message " Due to licence restrictions you will only be permitted to execute site kiosk on each computer once" means that you started more than one instance of SiteKiosk (the SiteKiosk.exe) at the same time.

SiteKiosk is already running and you start the SiteKiosk.exe somehow a second time.

This could have several reasons, e.g. you have used the fast user switching of Windows or you have put the SiteKiosk.exe manually into the Start-up folder of Windows.

If you have followed the default start up procedure ("Autostart" Mode) and haven’t changed anything to start SiteKiosk a second time please check what happens when you change the start page to e.g. www.google.com
Maybe your start page causes a crash and restart of SiteKiosk. In this case the message comes up if the new instance will be started before the old one has been closed.


Regards,
Michael Olbrich
My Account
Login
Language (Tickets):