Ticket ID: 26627 Creation Date: 3/15/2024 10:31 AM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: 1.4.308 Language: English
Views: 786 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: Sitekiosk online could not sign in to Gmail

Description

Hello,

I'm using Sitekiosk Online trial version (intend to replace 36 Sitekiosk classic windows) and I'm experiencing an issue when trying to login to Gmail as per the attached photos. Is something that i need to change to settings?

Answer: (3)
Re: Sitekiosk online could not sign in to Gmail 3/15/2024 10:45 AM
Hello,

So far, an adjustment was only necessary for SiteKiosk Classic Windows, because Google excluded all Chromium CEF browsers from Gmail login - see FAQ:
https://www.sitekiosk.com/eu/web/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25179

SiteKiosk Online Client for Windows uses the Chromium engine from Electron and until now there was no problem logging in to Gmail.

However, it seems that Google has changed something again to lock out the Electron browser.
But it works again if you select the option "Append SiteKiosk and version to the user agent" under >Settings>Browser under "Browser user agent".

Regards,
Michael Olbrich
Re: Sitekiosk online could not sign in to Gmail 3/15/2024 10:51 AM
It works. Thank you
Re: Sitekiosk online could not sign in to Gmail 3/15/2024 11:07 AM
Thank you for your feedback.
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