Ticket ID: 16202 Creation Date: 1/27/2011 1:15 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.5 Language: English
Views: 29030 Last Modification Date: 3/1/2011 1:58 PM Platform: Windows XP Professional
Level: Closed IE: 8.0
Bug Status: Not Fixed User account: SiteKiosk Restricted User Bug Frequency: About once an hour

Support Request: Background screen blank, not showing symbols.

Reproduction

We are having problems with the two PC 's that are running SiteKiosk, for some un known reason the screen background seem to loose its configuration, as showen in the attachment.

Thank you.

Description

We are having problems with the two PC 's that are running SiteKiosk, for some un known reason the screen background seem to loose its configuration, as showen in the attachment.

Thank you.

Answer: (1)
Re: Background screen blank, not showing symbols. 2/1/2011 1:45 PM
I have run SiteKiosk as run once and the back groung loads fine. Also the printing function works fine when running as run once. If I run SiteKiosk as normal start up, the back ground will not load properly and the printing function fails to print.

Thank you.
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