Support Request: .Net error on config.exe when attempting to run a new config

Ticket ID: 16807	Creation Date: 7/16/2011 2:58 AM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 7.8	Language: English
Views: 28777	Last Modification Date: 8/15/2011 10:27 AM	Platform: Windows XP Professional
Level: Closed	IE: 8.0
Bug Status: Not Fixed	User account: Administrator	Bug Frequency: On every start

Support Request: .Net error on config.exe when attempting to run a new config

Reproduction

Start configure site Kiosk.
Attached skcfg ws last one edited, so it is automatically loaded.
Click Next
Click OK
Overwrite
Run and Use new config
the error message appears.
Site Kiosk continues on and starts

Description

Error encountered when overwriting a config (see reproduction for steps) and starting Site Kiosk. A screen shot of the error is attached. The title is
.
NET-BroadcastEventWindow.2.0.0.33c0d9d.0: Configure.exe - Application Error

The message is:

the instruction at "0x65e36abb" referenced memory at "0x0024bfe0". The memory could not be "read".

I have reproduced the problem each time I attempt the above steps in my current session.

Answer: (1)
Re: .Net error on config.exe when attempting to run a new config	7/18/2011 9:43 AM
Hello, Unfortunately there were not files attached but generally there is no issue like this when using SiteKiosk (we have several test systems running and even no other customer has reported a problem like this). It might be caused by bad memory, a bad CPU, older drivers or hardware conflicts: http://helpdeskgeek.com/help-desk/instruction-at-referenced-memory-could-not-be-read/ Regarding this forum entry it could also be caused by antivirus software products: http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/iexplorerexe-error-the-instruction-at-0x5ff3d322/4135fa56-70c8-47e1-a15c-31f88f9031c7 Regards, Michael Olbrich