Ticket ID: 16971 Creation Date: 8/26/2011 6:18 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 7.8.331 Language: English
Views: 31162 Last Modification Date: 9/27/2011 10:28 AM Platform: Windows XP Professional
Level: Closed IE: 8.7600
Bug Status: Not Fixed User account: Administrator Bug Frequency: Unknown

Support Request: programmer

Reproduction

aucun, dans le setup

Description

Dans la fenêtre de configuyration de SiteKiosk 7 à l'option déconnecter, dans Effacer les traces, il y a 2 checkbox superposée :"effacer les cookies" et "effacer les certificats personnels installés.

Answer: (4)
Re: programmer 8/29/2011 9:37 AM
Please compose your entry in either English or German language.
Re: programmer 8/29/2011 9:04 PM
In SiteKiosk 7 configuration program, when you get to the option "disconnect" when you check the button "show the disconnect button" 2 checkbox overlaps, at least in the french version "delete cookies" and "delete personnal informations installed". Is there a patch for this?
Re: programmer 8/29/2011 9:05 PM
Is it possible to install SiteKiosk from a remote computer by internet?
How do l install SiteRemote on the host computer and on the client computer?
Re: programmer 8/30/2011 9:36 AM
Hello,

To the first issue about the configuration in French:
Yes, that is correct and the text “Efaccer cookies” overlaps the text for deleting personal certificates.
I have forwarded the information to our developers to fix it for the next version.
As workaround you should switch the configuration language to English if you need to enable the option to delete the personal certificates at logout.

To the other questions:
>>>Is it possible to install SiteKiosk from a remote computer by internet?<<<
Generally yes, but this does not apply to SiteKiosk.
You can e.g. use any remote desktop solution (Windows Remote Desktop, VNC, TeamViewer, LogMeIn etc.) to install SiteKiosk on the client machine.
Or you create a script (e.g. VBS or JS) to download and install SiteKiosk.
Here you will find the silent installation parameters that you can use:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=476

Here an FAQ about using Microsoft’s System Center Configuration Manager.
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=16176

>>>How do l install SiteRemote on the host computer and on the client computer?<<<
Instead of installing SiteRemote on your own server you can also check it installation.
Just create a team at hhtps://www.siteremote.net and test it free for 30 days.
http://www.provisio.com/Download/brochures/siteremote-saas-en.pdf

Then just register SiteKiosk to the team you have created at www.siteremote.net:
http://www.sitekiosk.com/en-US/Help/HelpFrame.aspx?displaypage=SiteKiosk/siteremote/index.htm

- System requirements for SiteKiosk: http://www.sitekiosk.com/en-US/SiteKiosk/SystemRequirements.aspx
- SiteKiosk download link: http://www.sitekiosk.com/en-US/Downloads/Download.aspx?ItemId=1
- SiteKiosk product brochure : http://www.provisio.com/Download/brochures/sitekiosk-en.pdf


When you want to install your own SiteRemote Server:
First you need a system that fulfils the system requirements
- SiteRemote: http://www.siteremote.com/en-US/SiteRemote/SystemRequirements.aspx

Then you download and install the products (for SiteRemote you can get a 30 day trial license):
- SiteRemote: http://www.siteremote.com/en-US/SiteRemote/Downloads.aspx
SiteRemote installation brochure:
http://www.provisio.com/Download/brochures/siteremote-3-server-install-en.pdf

When the installation has finished and you have added the trial license just create a team at your SiteRemote server and then use that login information to register SiteKiosk (-->Management-->Remote Monitoring).
SiteRemote: http://www.provisio.com/Download/brochures/siteremote-server-en.pdf
SiteKiosk Help: http://www.sitekiosk.com/en-US/Help/HelpFrame.aspx?displaypage=SiteKiosk/siteremote/index.htm

Regards,
Michael Olbrich
My Account
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