Support Request: PDF icon display issue in File Manager

Ticket ID: 17139	Creation Date: 10/13/2011 12:25 AM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 7.8.232	Language: English
Views: 29936	Last Modification Date: 11/10/2011 10:42 AM	Platform: Windows Vista
Level: Closed	IE: 9.0
Bug Status: Not Fixed	User account: SiteKiosk Restricted User	Bug Frequency: On every start

Support Request: PDF icon display issue in File Manager

Reproduction

Description

Hello. There was no option to select Windows 7 as the Platform for this submission.

Here's the issue:

File Manager and browser both display the generic icon for PDFs, which most people associate with an unknown file type. However, no problems opening PDFs. PC is running Windows 7 Pro 64-bit OS w/ Adobe Reader X. There is no way within file associations to change the icon in Windows 7. Any help would be appreciated. Thanks.

Answer: (1)
Re: PDF icon display issue in File Manager	10/13/2011 10:11 AM
Hello, Please check it with the latest version 7.8.332: http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1 As our developers repaired missing icons for specific applications under Windows7 64-Bit: http://www.provisio.com/en-US/Downloads/VersionHistory.aspx?Product=SiteKiosk Also make sure that the PDF files are linked to the Acrobat Reader and that the PDF icon will be displayed in the WIndows Explorer. Regards, Michael Olbrich

Support Request: PDF icon display issue in File Manager

Reproduction

Description

Answer: (1)