Ticket ID: 17339 Creation Date: 12/15/2011 4:14 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.0.330 Language: English
Views: 31877 Last Modification Date: 1/12/2012 5:12 PM Platform: Windows XP Professional
Level: Closed IE: 9.16421
Bug Status: Not Fixed User account: Unknown Bug Frequency: Unknown

Support Request: Symantec Endpoint Protection indicates a Backdoor.Trojan found!

Reproduction

Installed SiteKiosk 8.0.330 Beta when starting application Symantec Endpoint Protection version 12.1.671.4971 indicates file Siteremote\WindowsUpdateTlb.dll has a Backdoor.Trojan and deleted file. There is no selection for Windows 7 in Bug Report

Description

Answer: (1)
Re: Symantec Endpoint Protection indicates a Backdoor.Trojan found! 12/15/2011 4:52 PM
Hello,

This is not a bug and SiteKiosk also does not contain any virus.
The file “WindowsUpdateTlb.dll” is part of the SiteKiosk software.

The Symantec Endpoint Protection may indicates a virus in the file “…Siteremote\WindowsUpdateTlb.dll”
because the DLL contains functions that access to Windows system settings.

Regards,
Michael Olbrich
My Account
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