Support Request: Keyboard remapper problem

Reproduction

Under Windows 7

Description

I tried using the keyboard remapper, but it appears to have no effect.

I saved the file and activated it, but pressing the key combination does nothing.

When I start keymapper I get the following Microsoft .net error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Keyboard_Remapper.Remapper.Remapper_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5448 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
Keyboard Remapper
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/SiteKiosk/Keyboard%20Remapper.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

Answer: (1)

Re: Keyboard remapper problem 1/4/2012 2:46 PM
Hello,

There is no known issue with starting the keyboard remapper tool on Windows 7 32Bit but with the 64 Bit Windows version this can happen and the registry entry for the XML file will be made at the wrong path.

So if using Windows 7 64 Bit you actually should add the XML file information manually to the Windows registry. Instead of using the path “HKEY_LOCAL_MACHINE\SOFTWARE\PROVISIO\SiteKiosk“ (32 bit)
you need to make an REG_SZ entry at
“HKEY_LOCAL_MACHINE\Software\Wow6432Node\PROVISIO\SiteKiosk” (Windows 64 Bit)
and name it "HotKeyFile"
The entry has to contain the complete path to your hotkey XML definition file (e.g. "C:\Program Files\SiteKiosk\Bitmaps\Sample.xml").

Further information:
http://www.sitekiosk.com/en-US/Help/HelpFrame.aspx?displaypage=SiteKiosk/basicversion/14hkdtouch.htm


Regards,
Michael Olbrich
My Account
Login
Language (Tickets):