Support Request: Update available

Ticket ID: 18604	Creation Date: 11/12/2012 9:13 PM	Product: SiteKiosk Classic Windows	Attachment: -
TicketType: Support Request	Version: 8.2.797	Language: English
Views: 30601	Last Modification Date: 12/11/2012 9:09 PM	Platform: Windows XP Professional
Level: Closed	IE: 9.0
Bug Status: Not Fixed	User account: Administrator	Bug Frequency: So far only once

Support Request: Update available - errors

Reproduction

In SiteKiosk config panel click the "Update Available" link

Description

In SiteKiosk config panel the Update Available link appeared. Clicking opened modal box but box has no scroll bars. Succeeded in scrolling through bug fix list to buttons by selecting text and dragging.

Clicking Download New Version [Yes] generated script error. JPG of error is attached. Our current selected skin is the default skin.

Line: 280
Char:2
Err: No application is associated with the specified file for this operation
Code: 0
URL: http://localhost:8889/Scripts/layout.js

Answer: (1)
Re: Update available - errors	11/13/2012 9:02 PM
I tested the "update available" link with an update from 8.2 to 8.5 and did not have an issue. I noticed you noted that you are using IE9 with Windows XP. As this is not supported by Microsoft, you might try installing IE8 on that machine and trying it again. You can also manually download the most recent veresion from this link: http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=1