Support Request: Cookies Issue with Android Kiosk

Description

Hello I am using Site Kiosk for Android on the HP SLATE 21 inch android device, and I am using the full screen browser to point to an internal Corp Web Page that requires cookies to remember location information. This works fine until the program goes to Screensaver mode then awaken it goes back to the setup location page, which should be remembered with the cookie. I have checked that the Clear Cookies is not enabled, but this seems to either not get saved or cleared anytime the screensaver is enabled. Can someone please let me know there is something that i can do to allow and remember cookies on SiteKiosk Android? We are using this for a large number of devices, and this is preventing us from using the Kiosks at this time.

the android version is - 2.3 build 33 r2692

please contact me via my email if you can help - dhernandez(at)nvidia.com

Answer: (1)

Re: Cookies Issue with Android Kiosk 1/14/2015 10:59 AM
Hello,

Please try if it works when you disable the option “Private Browsing”.

This option is hidden and you can access it by tapping 8-10 times at the SiteKiosk area at the upper left side in the SiteKiosk configuration:
You will see that you are successful when getting the notification that the extended configuration mode is enabled.
After that you can go to “-->Application-->Fullscreen Browser-->Settings” and disable the “Private Browsing” option.


If that doesn’t help please update SiteKiosk Android to the most current version (2.4) and test again:
http://www.provisio.com/en-US/Downloads/Download.aspx?ItemId=185

Generally you should also make sure that the option “Clear private data” at “-->Screensaver-->Define actions” is disabled.

Regards,
Michael Olbrich
My Account
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