Ticket ID: 21310 Creation Date: 1/20/2015 7:17 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: - Language: English
Views: 23064 Last Modification Date: 2/18/2015 6:05 PM Platform:
Level: Closed

Support Request: Data Storage Limit is reached at 1000mb

Description

In the Home Overview of our SiteKiosk Server, there is a message that states Data Storage Limit is reached. Please delete files or directories to free space. I did a quick search in the forum and most state that you have to delete the log files off of each machine. I've done that yesterday to a majority of the machines but did not recover disk space. So three questions:

1. How do you get rid of this warning?
2. Is there a way to delete the log files of all the machines without having to individual click each machine and delete log < days?
3. How long does it take for the SiteKiosk Server to recognize the log files have been deleted?

Answer: (3)
Re: Data Storage Limit is reached at 1000mb 1/21/2015 5:14 PM
To get more space you need to delete older log files but note that then you can’t create any new report from the time span you haven’t any log files for.
Or you order more disk space for your team.
http://www.provisio.com/Shop/Shop.aspx?GroupIdx=8

The log message transfer filter defines which information should be transferred to the server at the specified interval… You may adjust these settings in SiteRemote
- Under SETTINGS > GENERAL > LOG MESSAGE TRANSFER FILTER

You may also use the delete option to Immediately delete log files from the selected month and older.
Re: Data Storage Limit is reached at 1000mb 1/21/2015 5:15 PM
Please also see:
http://www.provisio.com/fr-FR/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=19307
Re: Data Storage Limit is reached at 1000mb 6/24/2015 9:05 PM
Sorry for reopening an old ticket. I understand that you can set interval levels to tell the server to log what data. I just want to know if there is an easier way to delete these logs from each client. If I have 100 clients, I rather not click log files > delete anything older than 100 times. Is there such an option?

Also, is there a setting where we can clear log space after specific number of days? I want to clear the space before having to plan the purchase of more space.
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