Ticket ID: 21765
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Creation Date: 7/1/2015 5:32 AM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 8.90.2637
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Language: English
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Views: 28382
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Last Modification Date: 7/29/2015 4:19 PM
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Platform:
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Level: Closed
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Support Request: SCCM 2012 Remote Control Tools
When using SCCM 2012 R2 to remote control the kiosk machines I can only connect for roughly 20 seconds before it disconnects me and takes the machine to a ctrl+alt+del screen. We require that SCCM 2012 be used for the remote control solution, once the SiteKiosk application is closed the SCCM remote control works fine. MSTSC works without an issue however the user cannot see what we are doing (a requirement)