Ticket ID: 21797 Creation Date: 7/10/2015 11:46 AM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 8.91 Language: English
Views: 24490 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: activx not execute

Description

Hello,
when I do a single start my ActivX is loaded, else the automatic mode but it does not load the log is the following :

"20 03f5 2015-07-10 10:40:43 +0200 [SiteKiosk] Script Error: URL: ; ErrMsg: "L’objet ne gère pas la propriété ou la méthode « SendAmountWithResponse »"; Line: 9; Char: 1; Code: 0; "

I try lots of different configuration without success

Can you help me?
Best Regards

Answer: (3)
Re: activx not execute 7/10/2015 12:51 PM
Hello,

So it seems to work in Run once mode but not in auto start mode.
Please check this in Internet Explorer while logged into the SiteKiosk user account.

Here the information about how getting access:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

Regards,
Michael Olbrich
Re: activx not execute 7/10/2015 3:16 PM
His work !, thank you for your help
Re: activx not execute 7/10/2015 4:15 PM
Thank you for your feedback.
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