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Ticket ID: 21810
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Creation Date: 7/14/2015 1:06 PM
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Product: SiteRemote
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Attachment: -
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TicketType: Support Request
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Version: 5.1.0
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Language: English
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Views: 25776
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: Abnormal Sitekiosk program termination
Client error occurred
7/14/2015 11:27:31 AM
Client reported the following error: "abnormal sitekiosk program termination". The error occurred at 7/14/2015 11:26:11 AM local machine time
All our terminal servers are generating the above error message, I have looked at the log file for this time and it appears as below:
20 1004 2015-07-14 11:25:56 +0100 [SiteKiosk] Navigation:
https://brent.egovhub.net/Org/Production/Apps/CICSelfServicePlus/WhatHasChanged.aspx
20 7002 2015-07-14 11:26:10 +0100 [SiteRemote Client] [User: BRENT0\SK_RDSH] The user has logged on to a session.
40 7006 2015-07-14 11:26:11 +0100 [SiteRemote Client] Application terminated abnormally [SiteKiosk].
40 1003 2015-07-14 11:26:11 +0100 [SiteKiosk] abnormal sitekiosk program termination
20 1001 2015-07-14 11:26:11 +0100 [SiteKiosk] started
30 0000 2015-07-14 11:26:13 +0100 [SiteKiosk] Warning: Surf area rules: not all rules can be loaded.
20 7005 2015-07-14 11:26:14 +0100 [SiteRemote Client] Application started [SiteKiosk].
20 6001 2015-07-14 11:26:14 +0100 [SiteRemote] startup
Any suggestions?
